TERMS AND CONDITIONS
Please read these Terms and Conditions carefully before ordering online any Products from Richco Holdings Limited. You should understand that by ordering Products on the Website, you agree to be bound by these Terms and Conditions. IF you disagree with any of our Terms and conditions, you must not purchase our product AND LEAVE our website.
You can print out this document or save the file on your computer. You will find details about your recent Orders by logging in to your Account via the Account link.
By ordering a Product, you agree to be legally bound by these Terms and Conditions. Please find outlined below the terms and conditions on which we supply the products listed on our website www.odkparis.shop
Please read these terms and conditions carefully before placing an order, and/or writing a review on www.odkparis.shop, and as doing so you agree to be bound by our Terms and Conditions.
1. ABOUT US (ODKPARIS.SHOP) AND THE ARTIST (CREATOR)
©ODKPARIS is a commercial subdivision of Richco Holdings Limited company registered in Hong Kong SAR with registered office 2F Eton Tower, 8 Hysan Avenue , Causeway Bay , HONG KONG SAR
The artist (OLIVIER DE KERTEN) artworks sold on this website are copyright-protected material. Except as permitted by the copyright law applicable to you, you may not reproduce or communicate any of the purchased printed or original painted artworks. The purchase of a original artwork remains a personal and non-commercial property unless the artist (the reator) gives his consent.
More about the artist rights : read here
2. MATERIAL FOR PRINTING AND COLORS IN FINAL PRINT
2.1 When making a purchase, you agree that you have read our items description and researched independently and know about the material on which the printing or the paint is done. We recommend you to contact us if you are unsure about some material technical details. You agree that Richco Holdings Limited will not be responsible if the materials and texture purchased by the purchaser was slightly different than what was advertised (shown) on the website.
2.2 You agree that Richco Holdings Limited does not guarantee that the final colors of your purchased print or canvas will be exactly the same as were shown on your screen. Richco Holdings Limited works hard to make the colours on the print to be as close as possible to the colors shown on the screen but does not guarantee a 100% match. All screen settings are different and the colours displayed on your screen may be different to that of the final printed product.
To better understand the difference between web colors (HEX) and printed colors (RGB, CMYK), we invite you to read these two articles
– https://en.wikipedia.org/wiki/Web_colors
– https://en.wikipedia.org/wiki/CMYK_color_model
3. BINDING CONTRACT BETWEEN YOU AND RICHCO HOLDINGS LIMITED
3.1 You can place an order to purchase a product advertised on our website by following the onscreen prompts after clicking on the item you are interested in. You will check and correct any input errors in your order up until the point of submitting the order by clicking View Cart page.
3.2 After placing the order, you will receive an acknowledgment email from us with your order summary and reference number.
Please note this does not mean that your order has been accepted.
3.3 Regardless of the reason, we may choose to decline your order and are absorbed of any liability to your or anyone else in those circumstances.
3.4 Richco Holdings Limited considers an order to be a binding contract from the point of that order being dispatched to you from our warehouse. Until that point we reserve the right to cancel the contract at any time. If we chose to end this contract we will notify you in writing as soon as possible and refund any transactions within seven (7) working days.
3.5 All orders are subject to acceptance by us; this will only be confirmed once you receive an email that confirms your order has been dispatched.
3.6 The contract will relate only to the products we have confirmed in the Dispatch Confirmation email. We are not obliged to supply any other products which may have been part of your order until the dispatch of such products was confirmed in a separate dispatch confirmation.
3.7 Large value orders may be subject to further verification checks such as proof of ID.
3.8 We may be unable to process your order, thus result in cancellation if:
– The product you ordered is out of stock or discontinued.
– There is an issue with payment authorization on your credit/debit card.
– Bulk Orders.
Where we suspect that customers are buying large numbers of items for the purposes of reselling them, we reserve the right to cancel these orders at any point up to the items being dispatched.
4. DELIVERY
4.1 We will deliver the products to you in accordance with the delivery option specified at the time of order checkout.
4.2 Where possible, we will deliver all products comprised in your order in one delivery.
4.3 We will deliver directly to the delivery address specified in your order. If we are unable to dispatch it due to a delivery address error, we will contact you. If we do not hear back from you within 7 days we reserve the right to cancel your order.
4.4 We cannot deliver items within the same order to multiple addresses. Deliveries are made to your door. We are not responsible for any additional carrying or positioning of products ordered.
4.5 Deliveries to workplaces, hotels, educational facilities, shared accommodation and/or self storage units ?we will not be held liable for deliveries that are signed for by reception, concierge, flatmate etc. Tracking references are emailed to customers to monitor progress of delivery.
4.6 Parcels returned to us by Mail/Courier Services for the following reasons (list is non-exhaustive) will be refunded minus any delivery fees applicable.
a) Addressee gone away, inaccessible, unknown.
b) No access to property.
c) No such address.
4.7 Unfortunately, at the moment, due to courier restrictions, we do not deliver internationally.
4.8 If you would like to find out more information on our delivery times, charges and destinations please visit our delivery page.
5. RISK AND OWNERSHIP
5.1 Once delivered, the products ordered become your responsibility.
5.2 Except products that have been incorrectly delivered or were delivered damaged/faulty, we do not accept any liability for the loss, damage or destruction after the items have been delivered.
5.3 If your package is delivered with any visible signs of damage or tampering:
a) Please sign the couriers paperwork by mentioning that the package was delivered in that condition and retain all packaging; should there be a discrepancy in delivery , all packaging and box should be retained.
b) Inform us via email at [email protected] as soon as possible by attaching pictures of the packaging .
c) This will allow us to make a valid claim if there are any damages or breakages.
5.4 While we do always ensure that all packages are dispatched in good condition, some damages may occur during transit. Please ensure you follow the steps a) b) c) to ensure a speedy claim request.
6. OUT OF STOCK ITEMS
6.1 We update our website regularly with stock that we have available however, if you order an item and it is out of stock (may be due to unprecedented demand) then we will refund you the amount for the item and any associated services such as delivery charges.
6.2 If you order multiple items and some items are temporarily out of stock (may be due to unprecedented demand) then we will send you the items that are currently in stock and refund you the amount for the items not currently in stock.
6. FREE SAMPLES with Online Orders.
We endeavor to provide no free samples with orders placed via our website.
8. WEBSITE, IMAGES DESCRIPTIONS AND PRICING.
8.1 We undertake all reasonable care to ensure that all the details, prices and descriptions of website products are accurate at the time when the appropriate information was entered onto our system.
8.2 Whilst we endeavor to keep the website as up-to-date and accurate as is possible, there may be rare occasions when the information on the website (including product descriptions, stock and pricing) at a certain time may not reflect the position exactly at the point an order is placed.
8.3 Free gifts with purchase are subject to availability. On rare occasions, free gifts may be advertised when they are no longer available. In these instances, we reserve the right to offer no replacement item.
8.4 All product photography is for illustrative purposes only, and the actual item may vary in color, design and product size.
9. PRICE AND PAYMENT
9.1 Majority of our prices, discounts and/or offers are online exclusives. These are not available within our stores.
9.2 The price of products are quoted on our website.
9.3 These prices exclude VAT and delivery costs, which will be added to the total amount due, once you have selected a delivery service from the available options set out in our Delivery and Returns.
9.4 Prices are liable to change at any time, however this will not affect orders for which we have sent you a Dispatch Confirmation.
9.5 We cannot complete your order until you have paid for it in full. Payments can be made using most major registered credit or debit cards.
9.6 By using credit or debit card to pay for your order you confirm that the card being used is yours. All credit/debit card holders are subject to validation checks and authorization by card issuer.
*If the issuer of your card refuses to authorize payment we will not accept your order and will not be liable for any delay or non-delivery. We are not obliged to inform you of the refusal and are not responsible for your card issuer charging you as a result of processing of your credit/debit card payment in accordance with your order.
9.7 Payments made on our website are secure due to our payment gateway system which does not store payment information.
9.8 Due to security measures we do not take any orders and/or payment information over the phone.
9.9 Prices of products may vary between our physical branches and our online store.
10. LIABILITY
10.1 We accept no liability for any loss which is not reasonably foreseeable or for any business loss (which includes loss of profits, contracts, goodwill, opportunity and other similar losses).
10.2 This does not include or limit in any way our liability for death or personal injury caused by our negligence, or our responsibility for fraudulent misrepresentation and any other liability that cannot, under Hong Kong law, be excluded.
10.3 Nothing in this section 9 or elsewhere in our Terms & Conditions affects your statutory legal rights.
10.4 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations that is caused by events outside our reasonable control.
10.5 If for any reason parcels are not delivered due to third party issues e.g. Courier services please contact us so we can investigate. If you investigate directly to third party companies we will not be liable and will not be able to resume investigation on your behalf.
11. DISCOUNT CODES
11.1 Our discount codes are restricted to one use per household. Customers found to be using the same discount code multiple times will result in orders being canceled and refunded.
12. COPYRIGHT POLICY
ODKPARIS (OLIVIER DE KERTEN)
The copyright and other intellectual property rights in all material, content , organization and layout of the site is owned by the Richco Holdings Limited and/or its licensors.
Richco Holdings Limited and its logo are a registered trademark. Use of this mark and any other logos or marks belonging to Richco Holdings Limited is strictly prohibited without our prior consent in writing.
Third parties
You will find all the information here (copyright and acknowledgements ) about the visual material used for decorative and designed purpose on our website.
13. INDEMNIFICATION
You agree to release, defend, indemnify, and hold Richco Holdings Limited and its affiliates and subsidiaries, and their officers, directors, employees and agents, harmless from and against any claims, liabilities, damages, losses, and expenses, including, without limitation.
14. OTHER
14.1 If any of these Terms & Conditions is declared invalid, unlawful or unenforceable, then that provision shall be deemed to be deleted from these Terms & Conditions and the remaining provisions shall remain in full force and effect.
14.2 We have the right to revise and amend these Terms & Conditions periodically and without prior notice, provided that any such change will not affect any purchases you have made before the change is implemented.
14.3 Failure by us to enforce a right does not result in waiver of such right. You may not assign or transfer your rights under these Terms & Conditions.
14.4 You and Richco Holdings Limited agree that Hong Kong SAR law applies to these Terms & Conditions and that any dispute between us arising out of/ or in connection with these Terms & Conditions will only be dealt with by the Hong Kong SAR courts.
14.5 Sale products may have a maximum quantity restriction. These restrictions apply per delivery address.
Links
The Site, Application and Services may contain links to third-party Website or resources. You acknowledge and agree that Richco Holdings Limited is not responsible or liable for: (i) the availability or accuracy of such Website or resources; or (ii) the content, products, or services on or available from such Website or resources. Links to such Website or resources do not imply any endorsement by Richco Holdings Limited of such Website or resources or the content, products, or services available from such Website or resources. You acknowledge sole responsibility for and assume all risk arising from your use of any such Website or resources or the Content, products or services on or available from such Website or resources.
Some portions of the Richco Holdings Limited platform implement Google Maps/Earth mapping services, including Google Maps API(s). Your use of Google Maps/Earth is subject to Google’s terms of use.
Copyright Policy
Richco Holdings Limited respects copyright law and expects its users to do the same. It is Richco Holdings Limited’s policy to terminate in appropriate circumstances the Richco Holdings Limited Accounts of Members or other account holders who repeatedly infringe or are believed to be repeatedly infringing the rights of copyright holders. Please see Richco Holdings Limited’s Copyright Policy for further information.
Term and Termination, Suspension and Other Measures
Term
This Agreement shall be effective for a 30-day term, at the end of which it will automatically and continuously renew for subsequent 30-day terms until such time when you or Richco Holdings Limited terminate the Agreement as described below.
Termination for convenience
1 – You may terminate this Agreement at any time via the “Cancel Account” feature on the Site or by sending us an email. If you cancel your Richco Holdings Limited Account as a customer, any confirmed orders will be automatically cancelled and you will receive a full refund.
2 – Without limiting our rights specified below, Richco Holdings Limited may terminate this Agreement for convenience at any time by giving you 30 days’ notice via email to your registered email address.
3 – Richco Holdings Limited may immediately, without notice terminate this Agreement if (i) you have materially breached these Terms or our Policies, including but not limited to any breach of your warranties outlined in these Terms or breach of the “User Conduct” provisions in these Terms, (ii) you have provided inaccurate, fraudulent, outdated or incomplete information during the Richco Holdings Limited Account registration, or purchase process or thereafter, (iii) you have violated applicable laws, regulations or third party rights, or (iv) Richco Holdings Limited believes in good faith that such action is reasonably necessary to protect the safety or property of other Members, Richco Holdings Limited or third parties, for fraud prevention, risk assessment, security or investigation purposes.
4 – In addition Richco Holdings Limited may deactivate or delay your reviews, or other Member Content, cancel any pending or confirmed orders, limit your use of/or access to your Richco Holdings Limited Account and the Site, Application or Services, temporarily or permanently revoke any special status associated with your Richco Holdings Limited Account, or temporarily or permanently suspend your Richco Holdings Limited Account if (i) you have breached these Terms or our Policies, including material and non-material breaches and receiving poor ratings from Hosts or Guests, or (ii) Richco Holdings Limited believes in good faith that such action is reasonably necessary to protect the safety or its Members and Customers, Richco Holdings Limited or third parties, for fraud prevention, risk assessment, security or investigation purposes.
5 – In case of non-material breaches and where appropriate, you will be given notice of any measure by Richco Holdings Limited and an opportunity to resolve the issue to Richco Holdings Limited’s reasonable satisfaction.
Other Measures
6 – If we take any of the measures described above we may (i) communicate to our Customers or Members that a pending or confirmed order has been canceled, (ii) and refund our Customer in full for any and all confirmed orders, irrespective of preexisting cancellation policies, (iii) support our Customers, on an exceptional basis, and (iv) Customers will not be entitled to any compensation for confirmed orders that were canceled.
7 – If you or we terminate this Agreement, we do not have an obligation to delete or return to you any of your Member Content, including but not limited to any reviews or Feedback. When this Agreement has been terminated, you are not entitled to a restoration of your Richco Holdings Limited Account or any of your Member Content. If your access to or use of the Site, Application and Services has been limited or your Richco Holdings Limited Account has been suspended or this Agreement has been terminated by us, you may not register a new Richco Holdings Limited Account or attempt to access and use the Site, Application and Services through other Richco Holdings Limited Accounts.
Survival
8 – If you or we terminate this Agreement, the clauses of these Terms that reasonably should survive termination of the Agreement will remain in effect.
Indemnification
9 – You agree to release, defend, indemnify, and hold Richco Holdings Limited and its affiliates and subsidiaries, and their officers, directors, employees and agents, harmless from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with (a) your access to or use of the Site, Application, Services, or Collective Content or your violation of these Terms; (b) your Member Content; (c) your (i) interaction with any Member, (ii) booking of an Accommodation, or (iii) creation of a Listing; (d) the use, condition or rental of an Accommodation by you, including but not limited to any injuries, losses, or damages (compensatory, direct, incidental, consequential or otherwise) of any kind arising in connection with or as a result of a rental, booking or use of an Accommodation; and (e) your participation in the Referral Program or any other Programs
Assignment
10 – You may not assign or transfer these Terms, by operation of law or otherwise, without Richco Holdings Limited’s prior written consent. Any attempt by you to assign or transfer these Terms, without such consent, will be null and of no effect. Richco Holdings Limited may assign or transfer these Terms, at its sole discretion, without restriction. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties, their successors and permitted assigns.
Notices
11 – Any notices or other communications permitted or required hereunder, including those regarding modifications to these Terms, will be in writing and given by Richco Holdings Limited (i) via email (in each case to the address that you provide) or (ii) by posting to the Site or via the Application. For notices made by e-mail, the date of receipt will be deemed the date on which such notice is transmitted.
Controlling Law and Jurisdiction
12 – These Terms and your use of the Services will be interpreted in accordance with the laws of Hong Kong SAR, without regard to its conflict-of-law provisions. You and we agree to submit to the personal jurisdiction of a court located in Hong Kong SAR for any actions for which the parties retain the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of a party’s copyrights, trademarks, trade secrets, patents, or other intellectual property rights.
Third party beneficiary
13 – These Terms do not and are not intended to confer any rights or remedies upon any person other than the parties.
14. HOW TO CONTACT US
If you have questions about this Terms and conditions, please contact us.
RICHCO HOLDINGS LTD
2F Eton Tower, 8 Hysan Avenue
Causeway Bay
HONG KONG SAR
Companies Reg. Office: nr 60816265
